Contact Us

Our dedicated support team is available to assist you with any inquiries, technical issues, or account-related matters. We are committed to providing prompt and professional assistance to all our valued players across Australia, ensuring compliance with local gaming regulations and responsible gambling practices.

Available Support Channels

We offer multiple convenient ways to reach our customer support team. Our live chat feature provides instant assistance for urgent matters and general inquiries. For detailed concerns or account verification issues, please email us at [email protected] with your account information and detailed description of your query. You can also contact us directly by phone at +61 2 8705 4321 during business hours.

Response Times and Support Categories

  1. Live chat responses are typically provided within 2-3 minutes during operational hours
  2. Email inquiries receive responses within 24 hours on business days
  3. Phone support is available Monday through Friday, 9:00 AM to 6:00 PM AEST
  4. Account verification and withdrawal requests are processed within 48 hours
  5. Technical issues and gameplay concerns are prioritized for immediate attention